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User Rating: 15 out of 5 stars (22 ratings)

Magnussen's Toyota of Palo Alto

690 San Antonio Rd, Palo Alto, CA 94306 Get directions Cross Streets: Near the intersection of San Antonio Rd and Byron St
37.415714 -122.103462
About:All of us at Magnussens Toyota of Palo Alto wish to express our sincere appreciation to you for visiting our dealership. We have complete confidence in the quality of our products and a total commitment to your satisfaction. This commitment to excellence combined with our, updated and expanded facility and award-winning staff, provide you with the best place on the earth to buy a car, purchase parts, or have your vehicle serviced. Welcome to Magnussen's Toyota of Palo Alto, Dealer at 690 San Antonio Road Palo Alto, California (CA)
Hours:Monday 06:30 AM - 9:00 PM, Tuesday 06:30 AM - 9:00 PM, Wednesday 6:30 PM - 9:00 PM, Thursday 06:30 AM - 9:00 PM, Friday 06:30 AM - 9:00 PM, Saturday 07:00 AM - 8:00 PM, Sunday 10:00 AM - 07:00 AM
Categories:Toyota Dealers
Payment:Visa, MasterCard, American Express, Discover, Debit Cards
Brands:Toyota Scion Dodge Jeep Chrysler Chevrolet GMC
Associations:NADA
Products and Services:New Car Sales
Languages Spoken:English, Spanish, Chinese (CT,TS), Korean, Persian
Year Established:1960
Other Contact Info:Email: sales@toyotapaloalto.com
Recent Reviews 1-3 of 17 Write a review
  1. User Rating: 1 out of 5 stars
    by RaphaJireh
    11/11/2009
    If you want to experience your worst nightmare ever, go to Magnussen's Toyota Palo Alto. Very, very, very dishonest and manipulative staff. They will scream at you, slam and hang up the phone if you have inquiries regarding questionable fees or service. They will tell you they never met you or never have seen you to know what you are questioning or inquiring. Even the Manager will tell you, "I don't know you and I can't help you, I never met you." They will call you names and bill you excessively beyond what you need to pay. I was charged double the amount I have to pay. During sales, everybody is accommodating, kind, polite and the treatment you'll get is very good. However, after you buy from them, and get good deal then it will be a totally different story because the nightmare begins. They will manipulate things to get back the good deal given to you and try to get even more than that... Finally what seems to be a good deal becomes your worst nightmare! No more costumer service after sales and suddenly the staff becomes very impolite & rude no matter how calm or compose you talk to them. They will keep on transferring you to extensions with voice mail, answering machine, and you'll never get any response at all. Or if someone ever answer your call, suddenly all your queries becomes your own fault not theirs and nothing can be done on their part at all. Beware! Don't have anything to do with them if you want to get a good and honest deal. Stay away from them if you don't want to meet a bunch of crooks!
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  2. User Rating: 1 out of 5 stars
    by flautist101
    01/09/2009
    I really wish I had read the reviews before heading over to this dealer. My husband and I were very mad about this dealer. After all the nice talk about "how some dealers are not honest but we are" and we signed some paper, all of the sudden, they said, "By the way," and changed one of the major deals we had. We really don't like how we were manupulated and left the dealer, even though it was still the best deal we had. We believe in honesty, and we do not want to give any business to dishonest person. Sadly, though, it seems to me that honest car dealer is hard to come by.
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  3. User Rating: 2 out of 5 stars
    by blackmtnman
    05/30/2008
    I went to them to look for a car. The salesmen are like caricatures. Pretty slimy and cannot be trusted. I bought from Sunnyvale Toyota instead.
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Reviews 1-3 of 17 View 10 at a time Show All

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Palo Alto City Guide > Automotive > Dealers > Toyota > Magnussen's Toyota of Palo Alto