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This place is absolutetly the biggest rip off and worst service dealership I've ever come across. Not friendly, hold on the phone forever, and then charge you double what an outside reputable service shop would. I WILL NEVER bring my car here again. Been here twice... that was their last chance.
Go to Precision Auto down the street and see Jimmy. THAT"S SERVICE!
Very poor service. I took my HHR car for service. I was told I needed 30,000 mile servicing. After I left I went home and checked. I found I did a 25,000 like book said. They did not do anything. I left it and told them my windows in the back was making a noise. They checked them out and told me I needed a new switch on both windows.When I picked up my car it was torn apart. I had black lube from the windows all over the seats. It even got on my clothes.They wanted me to leave it till the parts came in. Good thing I did'nt. They did not call me for two weeks. When I called to find out status of parts they said "Oh I was just going to call you. I checked the car after servicing. I saw that I need new wiper blades which they did not tell me. My washer fluid was half empty. I wonder if they even rotated my tires like they were suppose to do. I am in need of alignment now two weeks later. My car has not been the same. And no I did not pothole jumping. haha
These guys and gals took care of my 98 Monte Carlo as if it was new. Soon as I can afford to buy a new car I am coming back here.