Home Depot37.774436-121.98356314http://local.yahoo.com/info-21483949-home-depot-san-ramon42.5http://maps.yahoo.com/http://maps.yahoo.com/broadband/http://login.yahoo.com/config/login?.done=http%3A%2F%2Flocal.yahoo.com%2Finfo-21483949-home-depot-san-ramon{"metadata":{"statusCode":200,"statusMessage":"OK"},"results":{"status":"ok","result":[],"params":{"eid":"21483949","offset":"0","limit":"12","appid":"ylocal"},"total":1}}yl-none
very bad service ever seen. customer representatives keep ignoring you, but can spend hours with his/her favorite ones.
They never know what they have in the store, even their system shows the store has a few, but the CSR still can not find one for you. Totally a mess.
the custmer's service have greatly improved in this location. the sales associates really go above and beyond to help all the customers they can but due to shortage of staff , they are overwelmed. i think is a pleasant store to go as the staff there is very friendly.
As the other reviews....this store is HORRIBLE on customer service. No one seems to care to help anyone. When you phone in they are rude and lazy---quick to dump you to any department, if you ever get through. I have been in the Tri Valley for 18 years and since this store opened customer service has never improved. Management needs to address this if they even care. I hate going in there, little help from anyone and when you ask for something in a department I have heard that person "must be at lunch." Terrible.
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