User Rating: 25 out of 5 stars (11 ratings)
Walnut Creek Honda
- (925) 934-0530
1707 N Main St, Walnut Creek, CA
94596
Get directions
Cross Streets: Between Giammona Dr and Lacassie Ave
37.90245
-122.062513
Own this business? Get guaranteed top placement.
| Hours: | 6 Days 7am To 7pm |
| Categories: | New Car Dealers, Auto Repairs |
| Specialities: | Complimentary Shuttle, Credit Union Direct Lending, Service & Parts Dept, Honda Automobiles, Certified Express Service, Honda Automobile Dealers, Local Dealers |
| Brands: | Accord, Civic, Crv, Element, Fit, Insight, Odyssey, Pilot, Ridgeline, S2000 |
| Related Web Sites: | National Homepage |
| Other Contact Info: | Toll Free: (866) 572-1940 |
Recent Reviews
1-3 of 11 Write a review
User Rating: 1 out of 5 starsI purchased a used Honda Accord from these guys in 2006. I really like the car and the service department has been pretty good but this is where it ends. The Finance people are the absolute worst in the car business. The chain-smoking old guy pressures you into the warranty which sucks! You pay up front $ 1600.00 and they tell you it will be refunded at the end of three years if you do not use it. Well guess what? It was three 3 years in July 2009 and I am still waiting for my money. I have written 3 letters and made at least 6 calls and I am still getting jerked around. Looks like legal action is next.
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User Rating: 2 out of 5 stars
Bought a used Mustang. The finance dude pushed his service contract. I refused. He mentioned that convertible tops often broke. Sounded logical, so I got the warranty.
Fast forward two years later. Sure enough the convertible top broke, BUT...wait for it...the convertible top WASN'T covered!!!
Lesson learned - DON'T GET THE SERVICE WARRANTY AND DON'T TRUST HONDA.
(gave two stars rather than one because the place is clean and the staff is friendly, though whether genuinely or superficially, I couldn't tell) -
User Rating: 4 out of 5 stars
I've used Honda Walnut Creek to service my Honda CRV since purchasing this vehicle 10 years ago from this dealer. Reading some of the other accounts, I have no idea how to reconcile my experience with theirs. I've found Honda of WC staff to be consistently courteous, friendly and efficient. They've been open in providing initial cost estimates and the work has been performed on budget and within expectations. I'd rate their service as superior. Frankly, I don't think you could ask for a more cooperative and helpful car service department.
Reviews 1-3 of 11 View 10 at a time
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