Courteney H.06/30/17I came in having some issues with my account. Alisa (sp?) helped me with patience and courtesy. When dealing with my personal information, she politely asked the customers behind us to give us... More
caleb g.04/05/24I just immigrated to the country, and was treated like a national threat by their customer support line while trying to verify my account. Horrible experience, devastated that I will have to... More
Coral T.02/08/22So impressed by the entire intake and online platform experience. I opened an IRA account online with no issue. I called customer service, who was very responsive and they guided me to visit the... More
Audrina S.04/11/22Never answer the phone. The reception area is super nice and usually good service in the lobby. Please start answering the phone More
Kevin B.07/14/20Not open yet. My bank (Federal Credit Union) has been open for months. I checked the two Schwab locations nearest me, this being one of them, no joy. Not open period. Come on, are you going to... More