| About: | For anything that smells, sounds or feels Dutch, this shop is the place to go to. It has authentic Holland breakfast cake, cheese and chocolates. Even gift items, such as Delft Blue tiles, ceramic animals, books, calendars, coffeepots, dolls, houseware, jewelry and accessories are available here. And if Christmas is round the corner, you'll find chocolate letters, advocaat chocolate and lots of cookies. Happy shopping the Dutch way! |
| Hours: | Tu to Sa from 09:00am to 05:30pm |
| Categories: | Specialty Food Stores, Bakeries, Restaurants, Clothing Accessories, Clothing Stores, Shopping Centers |
| Other Contact Info: | Fax: 408 920 2532 Email: pastry@hollandsbest.com |
i also wish i had seen these reviews before. same story, expired products. no apology, instead trying to make me feel like i was making a big deal out of getting items over 2 years past the expiration date. i am returning the items today (at their expense) and expect to see a credit for the full amount plus S&H or i will dispute the charges on my credit card.
this place seems to be doing business the dutch way, where the customer is always right is a foreign concept (mostly). even though there is a saying about the customer being king.
i will go back to ordering from van der Veen.
I wish I had read these previous reviews before I went to the store. I didn't check expiration dates on the items I bought (didn't imagine a store could sell expired products!) - ended up spending too much money on stale cookies and outdated items. Shameful business practice!
I agree, this place really sucks. Most products are past their sell date. Not with a few weeks but a few years. And when you ask about it, they said they had some problem with shipments. Well..it's 2008 now, so why still selling stuff with a selling date of 2004!!!! That has nothing to do with problems with shipments that is just bad store policy!!!