Zak R.02/13/17Dr. Madrazo at Banfield is the most compassionate, skilled, and caring veterinarian. She has been caring for my cat (now a senior kitty) since Dr. Madrazo was in Fremont. While it is never easy to... More
Carla G.12/26/23They scheduled me an appointment for December 26 at 4pm , AND THEY WERENT EVEN THERE I had to ask other petsmart employees and they confirmed that they were closed today (the day of my... More
Darrin F.02/16/24I wish I could give a negative rating. This place is useless. The staff is cold and negligent. I've been hung up on countless times and the staff never calls back when they say they will. We've... More
Clarisse B.10/01/23If I could put 0 stars, that's what it would be. My parents brought our family dog to Banfield Hospital and our dog came back DEAD. Yes, DEAD. Koa went in for a dental cleaning, they gave him... More
Pamela S.05/22/23My first visit to Banfield in several years and I couldn't be happier with the service and the caring of my dog. I was so stressed out and scared and blossom reassured me and also told me she... More