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| About: | Zano's is truly a unique restaurant within the Truckee market. It is spacious and seats 140 people. It is always crowded and has semi-private dining rooms adorned with hand-painted murals and custom ironwork. It even has an outdoor patio on its south side. Expect to pay between $10 and $16 for entrees. The food is Italian and fabulous. Order the homemade Bolognese sauce to go with your entree or go for a Baked Rigatoni or a Flat Iron Steak. The Lasagna and the Rock Shrimp Spinach dip is a hit with the guests. Try out their Calamari Steak or just stay home and order their yummy pizzas and salads. |
| Categories: | Pizza, Italian Restaurants, Continental Restaurants, Carry Out & Take Out, Restaurants |
| Payment: | MasterCard, Visa, American Express |
| Specialities: | Restaurants - All |
| Cuisine: | Italian |
| Feature: | Take Out |
| Other Contact Info: | Fax: 530 550 7411 Email: dianna@zanos.net; timbo@zanos. |
We were excited to try out Zano's as we just moved up here a coupe of months ago. We've really enjoyed Rubicon's at the Northstar Village, but decided to try somewhere different. Well, after printing up coupons from THEIR website, my husband picked up the pizza and was told he couldn't use the coupon as it had expired. WHAT?!?! Why would you have coupons on your website that have expired? The person at the counter then gave him coupons he could use for his next purchase - they were the SAME EXACT ones as the ones on their website except for different expiration dates.
Knowing that Truckee is a very small town and knowing that word of mouth is everything, why wouldn't they honor this coupon? Very disappointing...nevermind the fact that the restaurant was empty.
The pizza was good, not great, but being that the service was sub-par, well, I don't think we'll be back anytime soon. Too bad because we love pizza.
Whatever happened to customer service?!?!? Sorry Zano's, you get only 2 stars. Work on your customer service in that the customer is always (at least most of the time) right.
Great food, great service. Owned and operated by locals, they give back to their customers and community ten-fold. Zano's is a great Truckee experience.
The food is fair, but it is a nice place to go for families with children under eleven years of age. There are plenty of pizza choices and a few other Italian dishes including pastas and salads. However, what draws many families is that parents can sit in booths together while the kids go and play video games in the arcade until the food is ready.
All and all, it's a nice and appropriate family restaurant.