Share your photos of Captain Jon's. Upload now.
| Categories: | Seafood Restaurants, Restaurants, American Restaurants |
| Payment: | American Express |
| Cuisine: | American |
| Dress Code: | Casual |
First let me say that the drinks and lobster bisque soup was amazing. Then our entree's came and I ordered salmon with red potatoes and veggies for 30$. I ate a potatoe right when I got my plate and it was ROTTEN. The potatoe was beyond servable by weeks it must have been obvious before hitting the pan. The center of the other potatoes were almost liquid, the whole plate stunk. The waiter (Chris W.) came by to ask how everything was and we told him about the potatoes. He took only the potatoes to the kitchen and brought back a new batch. He said "These should be better" and walked off. To be honest it didn't matter that the new potatoes were good, the entree was already ruined, I couldn't get the rotten taste out of my mouth. The plate was awfull the salmon had no flavor, and was almost raw in the middle. My husband ordered Swordfish that was average. He didn't apologize for my plate. We questioned what kind of resturant serves a plate full of ROTTEN potatoes! We also were not asked if we wanted more drinks and our waters weren't refilled once. Then the waiter came back to see if we wanted desert. My husband says "Sure I will let you redeem yourself for the potatoes." Our cheese cake and creme brulee were really good then the waiter brought the check and didn't say a word. There is no excuss to serve anyone rotton food and then not to offer anything in reprisal was just too much. We left a 6 dollar tip for a 116 dollar dinner that should have cost 80. It was confusing how the appetizers were so good and the entree's so awfull. I can't believe Chris, our waiter, did not seem to think that serving rotten food was inexcusable. I wouldn't expect this kind of food or service from any successful resturant. Especially one charging 100 dollars, or more, for two people to eat a nice meal.
The location can't be better - on the west shore of Lake Tahoe; sit in the "boat house" or in a fully-enclosed glass dining room with the same fabulous views, just no breezes to chill down your soup! Food can be really great, but has been somewhat inconsistent lately - turnover in chefs, etc. Their wait staff is very friendly, but lack proper training in how to use a credit card machine. This can get very frustrating, to say the least, if you're there with people who would like to each pay for their own.
We had lunch there today. The view and service was spectacular. The food was good. The Bloody Mary's are great!