Honda Windward Parts

User Rating: 1 out of 5 stars

As a member of the Armed Forces and someone with a family, sometimes obtaining a constant schedule can be rough. I contacted all three Honda dealerships on island to inquire about a specific vehicle and asked for a quote. Honda Windward was the only one to not provide me with the info I needed. I don't believe their internet customer service cares too much about customers' online inquiries because after I've told them via email three times that I have a bad schedule and I've already test driven the vehicle I wanted and just wanted a quote, they kept asking me to come to their dealership and test drive a vehicle. To top it off, they never gave me a quote. Also, the phone call I received stated, "if you received a quote from another dealership, then you can go to them and get the vehicle you want." In this day and age with the internet being a growing tool on doing business, it's surprising Honda Windward did not want to provide me with the customer service I needed to get the vehicle I wanted. I hope they improve their customer service because I know that to Honda Windward, my circumstances of a difficult schedule was of no concern to them. Out of the three Honda dealerships on island, Honda Windward was the worst. They did not make a believer out of me.

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