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| About: | Auto Detailing |
| Categories: | Auto Detailing, Auto Body Shops, Window Treatments |
| Payment: | MasterCard, Visa |
| Specialities: | Undercoating/Rustproofing, Special $25 Wash & Wax Only And Up, Solarguard Tinting, Pinstripe Graphics, Paintless Dent Removal, Oxidation Removal, Mobile Service Also Available, Engine Cleaning, Color-Sanding |
| Brands: | Bloodline, Solar Guard |
| Products and Services: | Color-Sanding, Automobile Detailing, Paint less Dent Removal, Bed Liners, Oxidation Removal, Engine Cleaning, Solar Guard Window Tinting, Auto body & Paint, Undercoating & Rust proofing., Pinstripes Graphics |
| Other Contact Info: | Email: caponenyc32@yahoo.com |
They do a decent enough job but they're rude and obnoxious to deal with.
We had 3 cars going in over 3 days. They picked up the 1st car but refused to drop it off even though they claimed they had "pickup/dropoff". They aren't smart enough to understand, that if they have my car - how do I get down there !?! (actually it was only 1/4 mile so I walked ... but it's the point).
I canceled the other two cars and will take them to a company that actually wants to try a bit harder for the business.
As a business owner myself, I know that the your employees attitude comes from your own attitude to customers and since having this complaint I've heard enough about the ego of the over-inflated clown who runs this to realize why the employees are so poor.
This morning I looked through the yellow pages for an auto detailer, I tried the one at Ala Moana center like everyone said and they left swirl marks all over my paint. Very poor quality. Maybe they're good if you just want your car washed, but don't let them get NEAR your car if it needs to be buffed, they don't know what they're doing.
So I stumbled across Capone's in the yellow pages and took my black corvette in this morning. They removed the swirl marks that the mall guys left, washed and waxed my car, removed some exterior scratches, and detailed the interior. They did a fantastic job and my car looks like new again. It cost more than the mall guys, but I no longer have the time to wax my car myself and besides when it comes to detailing you get what you pay for.
I was pleasantly surprised to find Capones, the employees were friendly and courteous, and they have a real attention to detail. They quoted me the minute I drove in, and the car was ready on time (well, it was a little later than they said, but they were busy today). I highly recommend this detailer to anyone.
I only had interior cleaning and windows were left dirty.
Worse yet...they gave me one estimate in person..then tried to charge me more after starting the cleaning.
even worse they then agreed over the phone to work with me, and not charge me extra ...
then tried to charge me extra at final pricing!!!!!!
Awful