Tigard Transmissions

User Rating: 1 out of 5 stars

I have been to Tigard Transmission twice now. The first time was in 2005 when my '92 Explorer transmission went out. I chose them because the reviews I read said they were honest and cheap. They did a full rebuild for $1,300 which I thought was a great deal. They did it prompt and within the range they quoted.

20,000 miles later I had transmission problems. I took the car back to Tigard Transmissions and they "fixed it" for $150. One day later the problem came back. I took the car back again and they "fixed it" this time for free. 2 days later the problem came back. I took the car BACK to them and they said that the Torque converter went out and that was what the problem was. $550 for a new converter. Picked the "Fixed" car up and the overdrive did not work. Took it BACk AGAIN to Tigard Transmission and after a week of them basically doing nothing I dropped in to find out what was going on with my car. They told me that if I wanted it to run like it should I would need a whole new rebuild on my Transmission.

I was done with them and will never bring my business back. The owner, Wayne, does not have a clue how to provide customer service. He was unclear about what was going on with the car and overall did not seem to care. I took my car to Tigard Transmissions 4 times in one month and that’s exactly how long it took them to figure out what was wrong with it. My car is not new, it is not a hybrid, it is a 1992 Ford Explorer. This is not rocket science.

My first experience with this place was good but I feel like a rebuilt transmission on a non- daily driver should last longer than 20,000 miles.

I cannot recommend this place and will never bring my business back. BUYERS BEWARE.

Comment on Review

Y! Updates An Update about your review will be shared via Yahoo! Updates Manage who sees your Updates

Post CommentCancel

User Rating: 5 out of 5 stars

My transmission broke down at Tigard on my way from Seattle to San Diego. I found Tigard Transmissons next to I5. It's unbelievable that the job's done in 4 hrs. They have over 160 already rebuilt units in stock and, voila, just R&R with a very reasonable price and I was back on my trip. Thank you guys, you're great and awesome !

Comment on Review

Y! Updates An Update about your review will be shared via Yahoo! Updates Manage who sees your Updates

Post CommentCancel