Withnell Motor Company

User Rating: 4 out of 5 stars

I recently purchased a truck from this store. They did not have what I wanted on the lot but I knew they kept other vehicles stored off site. The salesman was great, took me down to the railroad yard and we found my truck.

Because I went in armed with so called "dealer cost" and such...things went OK for the most part. There was some attempt to start the whole "how much do you want your payments to be" canned program nonsense. I did politely stop that jazz and things proceeded in a civil manner. I got the deal I wanted and left with a positive feeling overall. Truck has been great too.

I give them only four stars because of being "turned" to a closer-manager, etc. right away when it was learned I had a bit more info. than the average Joe off the street, wanted a particular price point and was ready to buy NOW. After being told "we can't do that" a few times, I did prevail. I did NOT try and squeeze the last red cent from the bottom line either though, nor did I want to pay full retail! Forceful closer manager types who act indignant/play games with customers of substance who can and will buy are irritating to say the least but must apparently be suffered in the car business.

The parts/service dept. people I checked out were pleasant and seemed to "want to be there" which I appreciate as well. This place just misses 5 stars, but not by much.

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