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| Hours: | Saturday Service 7:30 Am-5:30 Pm,No Appointment Necessary |
| Categories: | New Car Dealers, Car Parts, Auto Repairs, Truck Dealers |
| Specialities: | Vehicles, Toyota I & M Approved # 127, Pennzoil, On-Going Factory Training & Ase Certified Technicians, Genuine Parts With National Parts/Labor Warranty, Free Shuttle Service Available In Medford Area |
| Brands: | Pennzoil, Toyota |
| Amenities: | Wifi Hotspot |
| Wi-Fi Hotspot: | iPass (ssid=SurfandSip) |
| Related Web Sites: | National Homepage |
| Other Contact Info: | Fax: (541) 618-4897 |
I do not trust Lithia Volkswagen at all. Recently they worked on my girlfriends car and we got problem after problem. In February of 09 she took it in and they worked on it and the bill came to over $660 after an initial assessment that it would only cost a few hundred. Had to take it back in May to fix the AC and that was another $250. Mysteriously when it came back from the AC being worked on the engine was having trouble. Ken Thomas, the âService advisorâ sent me this e-mail response: ââ¦To repair the fuel pump relay only approx. $186.00. To repair relay and recommended relay panel approx $520.00 total. please let me know.â When we said to only repair the relay he said that did not fix the problem. So we were out another $611 for repairs which we are pretty sure resulted after they worked on the A/C (funny how the relay stopped working right after they fixed the AC, it would not start the next day). They were unwilling to do anything to help reduce the cost which is why we are recommending that no one use them. In the last 4 months we have spent over $1500 with them and all they will ever say is that they canât predict what is going to go wrong with the car. We would never buy another car from Lithia, any of its dealers or take our cars into their service centers. If you like feeling like you are being taken advantage of and paying a lot more than you should then go ahead and use them. Also, donât by a VW if you want a car that either falls apart after 80K miles or is easy for the dealer to make it look like it is falling apart (we are not sure which one is occurring but my money is on the later). Again, Do not buy from Lithia or use Lithia service centers in Medford, they are a rip off. I can be reached for more information at anytime, markalanweir@yahoo.com
Don't go here: If you want to get robbed go to lithia they stink...