IFrom the moment we called Allied's North Coast to the paying them (COD) for the move, we were very pleased. We did an interstate move from WA to Southern CA and it was a full service agreement with a guaranteed “not to exceed” amount. 1. Price quote: They gave us a fair quote and we accepted it over 2 other national chains who were very high in both weight and cost. I requested a copy of the weigh-ins from Laurel and she made sure I received current and official documents via email. When they identified that there was a difference in the weight quoted and what was actual, they lowered the invoice. This was a COD type move so we didn't pay anything up front and paid less than the estimate. 2. Wrapping and packing day: It was a very caring and careful team that came in and did the wrapping and packing. We have a three month old so my wife was unable to offer very much assistance. The packers were very courteous and made sure not to disturb the baby. They wrapped and packed everything with the utmost care. 3. Moving day: The movers called the day before to let us know when they would arrive. Again, they were courteous and worked hard and fast. The only mistake I saw was that they left their ramp. 4. Delivery: Nothing unusual. They arrived on the schedule we agreed to. They requested their cashier’s check before unloading (this was expected and agreed upon up front) and they moved all the items in. The only thing that I can say negatively is that we lost some screws to put the entertainment center back together. A minor issue as I just went down to the local hardware store and replaced them. We were absolutely surprised that there was not one item broken in the move or delivery. Again, every experience is different but from what I can see of how North Coast operates, I am not sure that others would see anything different. That is probably why my company, which is one of the largest technology companies in the world, uses them. I did my research prior and signing with Allied’s North Coast, I contacted the BBB, did web research and even called my company to ask about them. This is a quality company who gives you exactly what you pay for, service.