Renton Kia

User Rating: 3 out of 5 stars

Bought a car there with my son and his wife. Didn't take too long or much hassle to hammer out the details, though they do (understandably) hit the upsell of service plans pretty hard. The only real problem I really had with them was that their finance department NEVER told us where they had financed us, or at what rate. All they told us was that it would not be above 9.9%, which was fine. I even left VM for their finance manager with that question - didn't even get the courtesy of a callback.

I found out only when we got the bill in the mail. The rate and source were acceptable, but not finding that out from the dealer was not. I have never encountered something like that in the several other cars I have purchased.

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User Rating: 5 out of 5 stars

I WENT IN YESTERDAY TO LOOK AT THE KIA SOUL. I HAD ALREADY WENT TO TO OTHER'S CARPRO'S AND AUBURN KIA. BOTH OF THESE DEALERS HAD STICKERS WITH 2995.00 ADDITIONAL DEALER MARKUP. WENT TO RENTON KIA THEY HAD 8 INSTOCK NONE WITH THE MARKUP AND BOUGHT MINE NO HASSLE NO HAGGLE WAS IN AND OUT IN LESS THAN A HOUR. COULDNT BELIEVE THEY EVEN GAVE ME A DISCOUNT OFF OF IT. THANKS DUSTIN! IF YOU BUY A KIA ANYWHERE ELSE THAN RENTON KIA YOU WILL PAY TOO MUCH.... SEE DUSTIN IRONS HE WILL GIVE YOU THE BEST DEAL

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User Rating: 1 out of 5 stars

KIA SERVICE DEPARTMENT: I am SO disappointed in the Renton Kia Service department. When I bought my Sportage I bought it because of the rave reviews Kia gives "itself" on the commercials. i should have known better. My car has been in the shop now...5 times and its only 2 years old. Each time I run into problems there. The first time was the ESP, it keep turning itself off and the button didn't work. I took it in and they said they fixed it. 2nd time: both my brake lights went out at the same time, they charged me for new lights when i keep asking them to check to make sure it wasn't something electric because the car at the time was only 8 months old and for the light let alone both lights to go out was crazy. 3rd time: ESP still wasn't working and the brake lights went out again. I researched the ESP and come to find out there was a recall that was put into play 9 months before. I had them fix it while I sat in the office for 3 hours. 4th time: no problems because the issue was nothing under the hood (back windshield wiper broke) 5th time: I am now having issues where my Sportage stalls when at lights or stop signs. I took it in last week and they wanted to charge me $95. I sat in the office for 2 hours for them to tell me there was nothing wrong with my car. Plus they had the nerve to tell me to put gas in it; when I dropped it off there I had over 70 miles left on my gas tank. After the inspection when I got in my car I had less than 50 miles left on my tank. My car is still stalling, so I researched it and what do you know... another recall that was issued a year ago that has to do with the gas tank and the car stalling while at a stop!!!!
I called them to say I want it fixed and the guy acting like I was crazy. He said there was no recall. To bad I have the report right here in my hands for my exact model, and a recall number. My car will be going in next week and will be there a full day. When asked about a lender car... they don't do lenders but they have shuttle service... shuttle service doesn't go to Redmond. So how am I to get to work? I owe a few more payments and once that is done I will sell my car and NEVER go with a Kia again!!! Just so happens my mother has a 2006 Amanti and is having issues with the Kia service department also! My advice... STAY FAR AWAY FROM THE RENTON KIA SERVICE DEPARTMENT

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