User Rating: 2 out of 5 stars (5 ratings)
Honda of Kirkland
- (425) 827-9300
12420 Ne 85th St, Kirkland, WA
98033
Get directions
Cross Streets: Between 124th Ave NE and 126th Ave NE
47.67941
-122.174974
Own this business? Get guaranteed top placement.
| Hours: | Sales Hours: Mon-Fri 8:30am-9:00pm Sat 9:00am-8:00pm Sun 11:00am-7:00pm Service Hours: Mon-Sat 7:00a |
| Categories: | New Car Dealers, Auto Repairs |
| Specialities: | Test Drive, Honda Automobiles, Honda Automobile Dealers, Honda Authorized Service, Honda Authorized Repair & Service, Cr V, Request A Quote, Internet Certified |
| Brands: | Accord, Civic, Crv, Element, Fit, Honda, Insight, Odyssey, Pilot, Ridgeline, S2000 |
| Amenities: | Wifi Hotspot |
| Wi-Fi Hotspot: | Independent Provider |
| Related Web Sites: | National Homepage |
| Other Contact Info: | Toll Free: (888) 288-3580 Email: jasonw@kirklandhonda.com |
Recent Reviews
1-3 of 5 Write a review
User Rating: 3 out of 5 starsWe went in to purchase a new CR-V and I spoke with Peter over the phone and via email. He wasn't available when I went in but Dann was and he was very helpful. I'd say the experience overall was good except for their finance department. The finance person kept trying to have us buy extras we weren't interested in and he was much pushier than others I've worked with at other dealerships. It wasted a lot of time and in the end I'm honestly not sure if that will keep me from going back. It ruined my overall impression of the dealership which is unfortunate since I feel I got a good price and a good vehicle.
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User Rating: 1 out of 5 stars
Honda of Kirkland is incredibly incompetent and awful at customer service. They did our paperwork wrong THREE times, and each time, we had to go back to the dealership to sign off and they didn't care or feel apologetic at all that it was very inconvenient to us. Have you ever heard of FED EX? If you are going to make people wait around for you for hours, you could at least have some free food in the extremely crowded waiting area.
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User Rating: 1 out of 5 stars
I have had the worst experience of negotiating for the price of the car at this dealer. They were extremely pushy, reasoning in the illogical way, and trying to do everthing (including changing sales personnel) to make that sales, and that was just a bad, experience.
And though I actually liked the car, I just walked out without buying it, and went straight to Honda of Bellevue and bought the exact same car. It was just a bit cheaper and the sales personnel there was straight foward. (I am not saying it was excellent, just decent.) I would rather buy from someone where at least they would treat you like .... a customer.
I would never go back to Honda of Kirkland, ever again.
Reviews 1-3 of 5 View 10 at a time
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