| Hours: | Monday 08:30 AM - 9:00 PM, Tuesday 08:30 AM - 9:00 PM, Wednesday 08:30 AM - 9:00 PM, Thursday 08:30 AM - 9:00 PM, Friday 08:30 AM - 9:00 PM, Saturday 08:30 AM - 7:00 PM, Sunday 11:00 AM - 06:00 AM - CALL FOR SERVICE AND PARTS HOURS |
| Categories: | Used Car Dealers, New Car Dealers, Car Parts, Auto Repairs, Truck Dealers |
| Brands: | Nissan |
| Products and Services: | Certified Nissan Parts, Full Service Shop, New and Used Auto Sales |
| Languages Spoken: | English, Bosnian |
| Year Established: | 1960 |
| Related Web Sites: | National Homepage |
| Other Contact Info: | Fax: 425-251-8368 Toll Free: (800) 763-2052 |
The service was awful. They were just trying to avoid warranty service. Worst experience in NW.
Bought an Infiniti G35 from Younker Nissan, Renton, recently. Even though I found comparable prices elsewhere, I bought it from this dealership believing it to be reputable. Before I bought the car, I was called once, twice, sometimes even three times a day - as is to be expected perhaps. However, once I bought the car, it has been, uh, not so pleasant. Four days after I bought the car, the battery ran out of juice. However, I noticed that the "Check Engine Soon" light came on. I called Younker Nissan to get it checked out. Even though the car was still under warranty, the sales manager told me that it was "beyond the sale" and asked me to take it to some Infiniti dealership. When I said that I bought it from a dealership to avoid such hassles, I was told that they would take care of "bigger issues", but not minor ones.
I got tired of the conversation and finally, I took it to an Infiniti dealership where they "fixed" the issue - apparently, the air filter had been changed (presumably by Younker Nissan) and the computer code wasn't reset. The labor for this was priced at $149 + taxes, which the Infiniti dealership said my dealership would pay since it was obviously something they hadn't taken care of. Not obvious to Younker Nissan though. They basically insinuated I was lying by saying that I must have done something while I jumped the car. I talked to the owner, who was nice about it, but repeated what his sales guy told me. He said I got a good deal and therefore, they didn't want to "throw away" any more money. Finally, I called the Infiniti dealership and told them I was considering taking an extended warranty once mine ran out and they waived it.
The entire episode left a very bad taste and I would certainly not recommend it to anybody I know.
Best car buying experience I have had. The internet team were just wonderful to deal with.
The price was negotiated by email and phone and all I had to do was come in to sign the paperwork.
Highly recommended.