Duck Blind

User Rating: 5 out of 5 stars

Window coverings for the whole house: This is an independent business run by Michelle. She's intelligent and adaptable which is sure helpful when you have a whole house that needs shades, blinds, draperies, shutters, or whatever to cover those windows. You're definitely not pushed into anything you don't want.

We had no idea what we wanted when we called Duck Blind. Michelle was able to ask us some questions and take a look at the house & rooms to help us narrow down some ideas; then showed us books that helped us form more of what we wanted. She took the measurements, and wrote up a detail estimate right there at our home.

We sat on the estimate for about a month, maybe a little more... before giving her a call back and letting her order the product. It was delivered a bit ahead of schedule. She was present for the installation (installed much of it herself) and showed us how the various type of shades worked. She made sure we were satisfied before she left.

If I had one suggestion, it would be that she would do a follow-up call 2 to 4 weeks after installation to make sure everything is alright. For us, no problems to date. For her, that follow-up call could lead to more business.

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