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| About: | Burien Natural Gas Service is your one source for Trane Heating and Cooling Products. At Burien, customer satisfaction comes first and we want to ensure that your family is comfortable inside no matter what the weather is outside. Since 1998, Burien has been performing quality HVAC service and installation of new or replacement systems for homeowners and contractors all over King County. As a Trane dealer, our goal is to provide excellent products and service at a competitive price to meet the needs of every customer. We sell Trane Heating and Air Conditioning products but work on numerous makes and models of equipment in order to meet your needs. We are available 24 hours a day, 7 days a week for your convenience. We look forward to serving you and your system needs. Boilers Heat Pumps Electric Furnaces Gas Inserts 24/7 Repair Service indoor Air Quality Products Maintenance Programs Free estimates Air Conditioning Gas Furnaces Gas Fireplaces Duct Cleaning Electric and gas furnace installation, heat pump installation, air duct fabrication and design, energy analysis, duct cleaning and sealing, high efficiency air filters, sheet metal work, air conditioning, and humidity control. The Northwest Comfort System is an exclusive comfort system - a system ideally suited for the Northwest, and is only available through your Trane Comfort Specialist.. Trane offers a complete system that gives you the ultimate in comfort delivering the industries highest efficiency in both the heating and cooling seasons. Northwest's ultimate home comfort system includes Trane's variable speed air handler, XL19i heat pump, CleanEffects air cleaner and programmable thermostat. Save money this year on your heating and cooling bills |
| Hours: | Mon: 8:00 a.m. - 5:00 a.m., Tue: 8:00 a.m. - 5:00 a.m., Wed: 8:00 a.m. - 5:00 a.m., Thu: 8:00 a.m. - 5:00 a.m., Fri: 8:00 a.m. - 5:00 a.m., Sat: 8:00 a.m. - 5:00 a.m. - By Phone, Emergency Service, Online, Open 24 Hours, Open Early, Open Holidays, Open Weekends |
| Categories: | Machinery & Tools, Air Conditioning, Heating |
| Payment: | MasterCard, Visa |
| Specialities: | Furnaces, Emergency Service, All Makes & Models, Installation, Sales, Heat Pumps, Bonded, Air Conditioning, Insured, Residential & Commercial, Licensed, Commercial Services, Bbb, Air Cleaners, Safety Inspections |
| Brands: | Archgard, Trane |
| Smoking: | No Smoking |
| Other Contact Info: | Toll Free: (800) 878-3266 Email: bngs1@msn.com |
I wish I've seen some reviews of this place before I started doing business with them. Their communication is Horrid, customer service is non-existant. The workers that come out are not informed as to what they are doing and are not equipped to finish the project.
The saleman is very slick and talks a great game, but when you get down to business these people suck.
These people suck. The first time they came out, they'd brought the wrong model Trane heat pump. Then went back for the 'right' one that ended up being the wrong model for the job.
The advertised Trane rebate wasn't valid. Of course, you don't know that until everything is installed.
BNG didn't show up for a meeting with customer and Trane representative to figure out how to fix things.
After the BNG owner showed up at small claims court, made promises to resolve the problem of the wrong heat pump installed (under oath), now he's disappeared again.
Save your money and headaches! Avoid these guys.
These guys suck. They replaced a heat pump for my 74 year old mother. The heat pump was oversized and not compatible with the existing furnace, fan or thermostat and was wired wrong. After several call backs over 18 months, calls to Trane Corporation, money spent on another company to correctly diagnose the problem and a trip to small claims court, the problem still isn't fixed.
They do not show up when they say they will and are basically a bunch of liars.
To avoid spending another winter in the cold, it looks like my mother will have to spend even more money to fix what never should have been a problem in the first place.