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| Categories: | Bars & Pubs, Brewpubs, All Bars, Pubs, & Clubs |
| Guest List: | Get on the guestlist or purchase tickets |
Not bad, but at times some of the staff made me feel unwelcome or were rude.
Fun place and we have been regulars for a long time but recently had one of the worst experiences ever while out. The weekend day staff seems to get very overwhelmed and left us sitting with menus for 45 mins before asking if we wanted to order. It took 30 mins to get a beer in front of us while our waters sat empty the whole time. They left most of the regulars hanging with the apparent assumption that it was ok to ignore us while they were busy with the "non-regulars". No apologies and in fact got frustrated by our frustration with the situation. Not sure I want to go back but definitely will not be spending the $200 a week we did spend there previously. My advice to the owner - remind your staff who is paying your bills.
Love the Cactus Moon. My only suggestion is to go there during the week. They are under-staffed during the weekend and the wait time can get crazy. We waited 45 mins before we were asked if we wanted food...while we had a menu in front of us the entire time. Other than that...fun place.