Casey A.08/08/19The actual customer service buying the couch was great. However, less than 3 years after buying it (I feel a couch should last at LEAST 5-10 years) a board in the back has broken lose (or just... More
Misti C.03/17/24we purchased a beautiful sofa, chair, and ottoman less than 5 years ago. it seemed comfortable, and we were giving Ashley one more chance after the last sofa we bought ( not well made , wore out... More
Charlene M.01/26/24We purchased a rug to be made from their list. We waited one month as we hadn't heard anything from them. We were told that the day after we ordered it, it was discontinued. No one bothered to... More
John B.11/19/23The value, the value isn't there when they set it up in my wife's memory care facility, the facility deemed it unsafe because it was to high,I wanted to return it after 4 days and they said that... More
Sir A.09/20/23NO STARS would have been my choice if it was an option. My experience has been a nightmare since day 1. I purchased a sofa and the communication regarding delivery was almost non existent. I... More