Papa John's

User Rating: 1 out of 5 stars

I used to like this place and the pizza is decent. The customer service is terrible, though! I ordered pizza from there at least once a week but always ordered online. Today I tried to order 3 pizzas for my son's birthday party and had some difficulty because of the location I was at. The party place had a deal with Papa Johns but you can only order extra large pizzas. I wanted 3 medium pizzas so we could have different toppings and smaller pieces (the kids were 7-9 years old). The party place had no problem with me ordering the pizzas myself and bringing them in. When I called to order the pizzas I first asked for them to deliver and they said they couldn't unless an employee from the store okay'ed it. The employee on duty talked to the manager and was lectured about the deal and told no way would he accommodate and hung up. I called back and told them I would pick up the pizzas myself, no problem. I was told that there is no way they would let me order the pizzas. The manager said...I don't know what you're trying to pull, but we have a deal with the party place and there is no way I'll do that. You can come in and order the pizzas at the store, wait 30 minutes and then take the pizzas. The manager kept lecturing me and was EXTREMELY rude.
My husband is in Iraq right now and I was trying to control a bunch of kids I did NOT need a lecture from a rude store manager.
The party place owner came in later after the employee who was lectured called him to complain and apologized to me for the attitude of the Papa John's manager.
Definitely NEVER ordering from here again.

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