| Categories: | Restaurants, Chinese Restaurants |
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I wish I could select ZERO stars. First of all, the outside of the place looks like a dump. When we walked in, we noticed a musty smell. Okay, we decided to go ahead and give it a try since we planned to use our PayBack coupon ($5 off). It was Saturday night and we were the only ones there. hmmmmmm.... We ordered fried wonton for an appetizer and broccoli beef for dinner. The lady taking our order spoke no English at all, so couldn't offer any advice on what to order when we asked. She spilled some ice on the floor in front of us and PUT IT BACK IN THE ICE BUCKET TO BE USED LATER. The wonton was okay (how can you screw that up) but the beef in the broccoli was very mushy and the dish definately had MSG. When we attempted to use our coupon upon receiving our bill the lady said it was 'no good' because they have a new owner. A gentleman near the cash register (maybe a friend or something?) spoke for her and said the place was sold to a new owner 8 months ago and they wouldn't accept the coupon. What!?? The coupon book is BRAND NEW! We just got it 3 weeks ago!
I see that others gave this place a good review - but it was awhile ago. Maybe it's just gone down hill. Very poor customer service. We would NEVER go there again. Wish I could erase the experience from my memory.
Wonderful service and delicious cuisine make Hong Kong Inn a real winner!
Honestly the best Chinese food I have ever had! Don't judge this place by outward appearance! We have been dining here since the early 90's and we absolutely love it. I cannot eat General Tso's Chicken anywhere else because it is amazing and beyond comparison to all other restaurant versions. Order it "Extra Spicy," but eat it in, not to-go, because it tends to lose the sauce and gets soggy during the ride home. The Kung Pao chicken and beef lomein are also amazing. Other favorites include Chang Sa Chicken, Moo Goo Chicken, Beef with Broccoli, and Hunan Lamb. Karen is a joy and the best server ever. This place is family owned, but I am sad to report that their father, the cook, has suffered a stroke and this restaurant is up for sale. Try to get in before it closes!