Grappolo Locanda

User Rating: 1 out of 5 stars

We were a party of 5 and some of the entrees were decent and the atmosphere is nice... but the waiter was unbelievably rude. We ordered this expensive bottle of wine but apparently, the restaurant ran out. The waiter brought a diffferent bottle of wine and then tried to pass it off as the same one and didn't even tell us that it was different and he opened it really quickly. When we realized that it was not the bottle we ordered and complained, the waiter said it was the same region but different vintage (but it was the same year... he meant it was from a different vineyard... ) but how can you say two different vineyard produce the same wine? When we complained, he mumbled something that was incoherent about how it was really the same thing (yeah, maybe to him who can't discern different producers of wine). Then he charged us for the price of the first bottle of wine even though it was not the wine we received. The wait staff is clearly clueless there. We were treated so rudely that we will never go back.

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User Rating: 5 out of 5 stars

classy place, great food and atmosphere. even the salads are amazing. HIGHLY RECOMMEND.

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