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| Hours: | SALES HOURS MON-FRI 9:00AM-9:00PM SAT 9:00AM-8:00PM SUN 10:00AM-7:00PM SERVICE HOURS MON-FRI 7:00AM-7:00PM SAT 7:30AM-6:00PM SUN CLOSED |
| Categories: | New Car Dealers, Car Parts, Auto Repairs |
| Specialities: | Acura Automobiles, Auto Parts, Sales, Service |
| Related Web Sites: | National Homepage |
Just plain bad service! Asked to put a car on hold (the car was coming from Bakersfield from an auction) come to find out when we called back someone was test driving the car.Was also quoted a price with our trade in and when we came back had to deal with a different sales person and the price went up $6000! They did not want to work with us at all very unprofessional !!
They are such cheaters here. When I first got my Acura, I went to Elk Grove Acura Service and parts center there. I bought a used car from a private party and the person didnât have the keys for the wheel lock. I went in and they told me that I have to buy a whole new set. I called Niello Acura later and they told me that they could just match the key and I wouldnât have to buy the set.
Then I called to get a quote for a service for my car at both Niello and Elk Grove Acura. The Elk Grove Service wanted 3 times as much for the same exact service! BS, donât go there! Niello is way more reasonable and even though they try to get you to upgrade on a few things, they are much more trustworthy than Elk Grove.