I had the best experience with Mary Anne O'Connell, RN., she did a excellent job on my face, thank you!!! Everyone was friendly, helpful and I have had many, many compliments that my face looks Radiant! Thank you Mary Anne and I will be back real soon!!!
One good employee does not mean the practice is good. Harvard Eye is about making money.My Mother at the age of 85 was talked into paying $6,000.00 for cataract lenses.After the cataract surgeries she was told that she may need hearing aids at a cost of $6,000.00. When did EYE doctors start selling hearing aids?? Now she is paying Care Credit monthly for lenses she did not need. MEDICARE pays the doctors for a standard lens but do you get the credit? No. So they get $400.00 from Medicare plus $3,000.00 from the patient. IT IS ALL ABOUT THE MONEY AND NOT WHAT IS BEST FOR THE PATIENT.
Receptionist very rude and assuming. Insisted on having a discusion sloely on her terms. Poor listener and showed very little compassion for my situation.
I have had positive experiences at this office --- the receptionist are professional and warm, the doctors and their assistants are efficient and skilled. When I need to reschedule my appointments, the staff is very friendly and accomodating. The only negative is that this is a very busy office with lots of patients.
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