DayTrip63637504/06/21The front desk staff were not very attentive, I had to ask for details about check in/out requirements - the phone inside the room does not work, there were shortage of towels, shampoo/soaps and no... More
SecretServiceReview03/19/21Upon arrival there were not enough towels for 2 people, no coffee, no batteries for remote, and a nasty qtip and food on the floor. Maids are lazy and disgusting. Clerks are great but not loyal enough... More
Freedom63599303/16/21Bathroom was dated and needed repairs. I had to beg for more than 2 towels for our family of four. Lady at the front counter was grumpy and I felt like a burden. I will say Hotel was clean and they... More
Alisa C03/01/21I'm a former Hyatt employee & always stay at Hyatt properties because I like the beds & I am comfortable with the care/cleaning standards. Given that, this property was a huge disappointment. The room... More
dannysantosnsa02/25/21Hyatt needs to ensure they hare quality checks in place that not only check on the obvious but sometime need to look at the less obvious. Open the sheet and see if they are clean even if you have to... More