Company Information: Located near the airport, this inn with its fine Alaskan decor and rustic hardwood furnishings is the place to come to experience the warm Alaskan atmosphere. The staff will gladly help with your travel needs, and provide you with courtesy transportation to the airport or train depot. Dining on-site is available in the Dog Sled Saloon, with its collection of dog mushing memorabilia, and the Musher's Roadhouse Restaurant.
Categories: Hotels & Motels, Other Lodging
Stay Elsewhere: This "Inn" is unbelievably filthy. The bedding in the midget sized room was so disgusting that we went to a sporting goods store and bought sleeping bags. The food was terrible, cold, and overpriced. The only saving grace was the Dog Sled Saloon within. My wife and I could actually drink our disgust away and pass out without the fear of being eaten by bugs. Lobby restrooms were horrendous and smelled like a subway platform. The staff were rude but the bartender and wait staff were very friendly. Misty and April were gracious attractive servers with wonderful smiles and rather large beautiful Alaskan breasts. Will the bartender was a hoot and told us hilarious stories about the local native patrons that he throws out of the bar on a nightly basis. All in all a great place to wet your whistle but next time I would sleep in my car!!
GREAT PLACE 2 STAY - CLEAN - GREAT STAFF - GREAT PRICES: I disagree with other reviewers. I recommend this establishment to everyone! This Inn (motel) is in an ideal, safe location in Fairbanks and offers a great place to stay at a very reasonable price. I found it clean and very acceptable compared to even the highest priced motels/hotels in Fairbanks and Anchorage. I have absolutely no complaints whatsoever and will stay there every time.
I fault customers who do not take the time to find the right room and then want to blame it on the hotel or the staff.. Wake up and Open your eyes. You get what you pick.
I found the staff to be very, very nice. I was greeted with smiles and a big hello from both a man and woman at the front desk. I had no problems with water pressure, noise, smells, dirty rooms or bathrooms. In fact even the bathrooms in the lobby here was spotless and very fresh and clean smelling. I checked both bathrooms just so I could do a proper review.
Directly across the road, are at least 6 resturants with one being a fantastic one called Airport Way Resturant, and a Denny's a block away and a Safway Grocery Store and Fred Meyers just down the street. Again, you get what you pick = eat in motels in Alaska and pay high prices as shown on all menus before you order.
Also motels stopped their shuttles to Santa's House North Pole due to their customers complaining about what a rip off, tourist trap it is. (I was there and it is horrible, ornaments from China for $49.99 (yes Forty Nine Ninety Nine) that you can buy at the local WalMart for $3.99; owner is rude and almost demands you buy items. She follows customers around store till they buy or leave). Santa's House runs their own shuttle service from Fairbanks. I thank this Inn for stopping their shuttle to such a bad business.
Totally gone downhill: We went to the Captain Bartlett Inn in 2003 for the "Tuck In" Program. It was a nice log cabin style place with a large animal in glass in the lobby. They had a Santa Visit and storytime in the evening for the kids with elves handing out hot chocolate and cookies. An elf would take the child to his room to "tuck him/her in" and there was a small gift under the child's pillow. The Inn provided shuttle service to/from the airport and to/from the Santa Claus House in North Pole. It was wonderful. My only complaint was that the room was so hot we had to get up several times during the night to open/close the window. We went back this year and it has totally gone downhill. The people checking us in and out acted bored to death - no smiles of welcome or thanks for coming. The lobby no longer has the big animal. I couldn't even tell if the restaurant was open. We had to rent a car as they no longer provide the shuttle service. Same problem with the too warm room. I plan to take all 6 of my grandchildren, one at a time back to North Pole to visit Santa but would never stay at the Captain Bartlett Inn again.