Frank Fletcher Toyota

User Rating: 1 out of 5 stars

Wish I had never stepped on thier lot!!
Bought a certified used 2008 Scion.
Dealership failed to disclose prior damage from an accident even after I had asked them if it had been wrecked. Was told car was one owner even though carfax says it was not. They disagree with carfaxes idea of an owner because the first owner was fletcher. They used it for a loaner or something to that effect and do not feel that counts. Carfax disagrees and so do I.
Certified used means they inspect and pull a carfax but again even though they had this information the lied to me about it.
Tried to get them to fix this but the only thing they will do is trade it in for a lot less than I gave for it.

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User Rating: 5 out of 5 stars

I just bought an FJ Cruiser from Fletcher Toyota. They did a very very good job. This place is full of good folks. I felt very comfortable the entire way through the purchase. I feel like they gave me a fair deal and offered great customer service. No one wants to pay the price for a new car now days and I am no different. I wish it weren't so expensive, but I did save over $1,000 from the dealership in Springfield. Over all, I would give them 2 thumbs up!

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User Rating: 5 out of 5 stars

Bought a Camry here about 3 months ago. It was a great experience. I just had my first oil change this morning and they went above and beyond my expectaions once again. Great place to do business. Two thumbs up

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