Godiva Boutique

User Rating: 5 out of 5 stars

This year I was typically late buying the Godiva chocolates that my girlfriend loves. I telephoned the Charleston Town Center Godiva location and reached a young woman named Jennifer. She told me there was only one large specially wrapped Valentine's Day box left. I asked if she would hold it for me and offered to secure it with a credit card, but she said that was not necessary and she held it for me.

When I arrived, she had discovered that box had a slightly damaged corner and she explained about the chance for a trip to New York City that comes with the special box. She then opened that box to retrieve the entry form, placed it in another perfect box, and re-wrapped it for me.

I call this exemplary customer service and I wanted to take a few minutes here to relate my experience. I would completely recommend that anyone reading this to patronize this fine Godiva location.

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