I have yet to eat something at dockside that was bad, expensive or that made me sick.....the waitstaff that i personally have had have gone above and beyond and are always pleasant. bartenders have always been fast, and the drinks are decently priced, decent sized and always made just right! the view is great, the music is even better! the atmosphere as a whole is great. Karaoke with Guy on thursdays is the best, i attend almost every thursday! during peak season it is very very busy there and if you have been there you know its not a huge place, which means odds are the kitchen is not super huge. if it is busy just know it will take you longer to get your food, as it would in any place. and if you want to be taken care of, make sure you are seated by someone and you don't just seat yourself!!!!!!! before you take anyones reviews to hear on here or anywhere, try it for yourself and be the judge. also take a look at yourself too, don't go into a busy place and expect to be served your meals within 20 min. not gonna happen here or any smaller restaurant. and don't be rude, that doesnt get you anywhere at all. i can't give it a 5 star because honestly i can't give a lot of places a 5 star in buffalo.....but a solid 4. not to mention they keep it clean there. clean bathrooms is a must have!
Accept this place for what it is........a great place to enjoy a drink with friends on a warm summer night with live music to boot, not what it isn't.........a place to eat, with small portions and sub par service.
Went there for dinner and sat on patio. Waited for 20 minutes without being served even a glass of water. Asked for a waitress twice. Didn't help. No comment on food because I didn't try it. View was very nice though.
In 2011 a host/hostess stand was implemented. Customer service is at an all time high. Please try them again. You won't be dissapointed. This is also the first year they are trying to stay open year around. If your a local. Please help support this great family owned pub & eatery.
Went to dinner there last night (7/22/10) & service was fine. I think the issue some may have with the patio is you have to go inside to let them know you are out there - you shouldn't just sit down & expect someone to notice. There were people behind us that did just that. They go in the bar grab a drink & decide to sit at a table - the waitress doesn't know you want to eat if you already went in to get drinks. Some are just sitting to enjoy the patio by the water. The food was pretty good too. The friends I've been with have been there previously & said the food was very good before & that's why we went back. It's not a fancy restaurant - but was pleasant & the wait staff was very friendly & accommodating! I would definitely go back.
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