Felger Tube Rental

User Rating: 1 out of 5 stars

Do Not Use! Horrible Customer Service!!

My tube unfortunately deflated after the second tube chute. 2hrs later when we returned I talked to the owner about a possible discount. He was a total jerk he didn't let me say one word! He took advantage of the fact that I was young and a woman! He used a loud and staunch voice with me saying, "there was nothing wrong with the tube! We caused it to deflate!" (yes because I wanted to suffer for 2 hrs) and "that's how the river is" it was absurd. Needless to say I didn't get my discount and lesson learned, never use them again.

Use Rockin R they are right next door and they have their own private exit off the Comal river (didn't know till I saw it).

I was by accident we ended up there, turned into the wrong parking lot, big mistake!

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User Rating: 1 out of 5 stars

I rented from this company, for years, but it has really gone down hill. The man who runs it, Jay is an absolute DRUNK. The shuttle drivers are employees who are rude, unprofessional, and have bad attitudes in general. They were supposed to take us to and from the "Chute" but was told on the second trip that they had too many people, and that I would have to WALK. (I have bad knees, which is why I hired them!) When I complained to the owner, Jay, he told me to get out, and he could care less! This man just wants your money, and nothing else. I will NEVER do business with him again.

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User Rating: 5 out of 5 stars

Best prices, best costomer service! Highly recommended!!

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