| About: | The Cheesecake Factory is surely the place to go when craving a rich and delectable slice of the mouth-watering dessert, but this restaurant offers much more. Serving appetizers, lunch, dinner, late night dining, Sunday Brunch, and a full bar, the Factory is a great choice for a casual dining experience. Everyone will find something to their liking with over 200 menu selections of pizza, pasta, seafood, steaks, salads, sandwiches, burgers, and more. Be sure to save room for one of the 50 delicious cheesecakes and desserts. |
| Hours: | Mo to Th from 10:00am to 11:00pm,Fr to Sa from 11:00am to 12:30am,Su from 10:00am to 11:00pm |
| Categories: | Steak Houses, Burgers, Barbecue Restaurants, Seafood Restaurants, Eclectic Restaurants, International Restaurants, Carry Out & Take Out, Restaurants, American Restaurants |
| Parking: | Lot, Valet |
| Payment: | MasterCard, Visa, American Express |
| Specialities: | Dim Lights |
| Cuisine: | American, Bakery, Barbecue, Eclectic, Fish & Seafood, Hamburgers, International, Pan Asian, Steak & Barbecue, Tex-Mex |
| Ambiance: | Casual, Family Friendly, Romantic |
| Feature: | Bar, Brunch, Delivery, Take Out |
| Reservations Policy: | None |
| Dress Code: | None |
We had a group of 14 celebrating a Birthday at the Cheesecake Factory of the Woodlands and we received the worst possible service imaginable at any restaurant. To start we called in advance days earlier but they would not take reservations for the event but claimed that if we came 2 hours earlier that we might be served by the time we arrived. Instead it took 3 hours. We were seated and we asked to separate the bill into the parties and the waiter promptly discouraged the idea. We insisted and so moments later, in their apparent annoyance, knocked over a drink on the table bathing everyone in proximity. The waiter was changed but then we observed that the individual was simply moved to another table causing other disturbances. No adjustment or consideration was offered to us by the manager and for good measure they over-billed several items adding items that we did not order + 18% gratuity. If you want to be ignored, soaked in soda and gouged without apology, then please visit this pathetic excuse for a restaurant.
The phone number listed is incorrect. It should be 281-419-3400.
My girl loved this place. We ate til our hearts content. Service is was a bit slow. I love the hearty appetizers...