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I have puchased my second car from Smith Haven Chrysler Jeep and am ready to buy my third. The price of the cars was the best I could find after doing a lot of shopping around. The sales staff was wonderful until it came time to return my phone calls. My phone calls were not returned until after I spoke with a manager. My time was limiteed and I made an appointment with the salesman but we still had to wait an hour for his help. My salesman for both car's was Nick. I am ready to puchase my third Chrysler and because of the seemingly lack of interest on the part of the salesman I will probably not puchase another car from them. Now here is the big but, the service department is great. The staff is couteous, helpful and good at what they do. Sales I give two stars but service I give 4 stars