Thousand Oaks Toyota

User Rating: 1 out of 5 stars

Terrible Experience! Worst service ever! I went in on Thursday with my husband. We got a quote that we were happy with but they didn't have the car on the lot in the color we liked. The general manager, Andy, printed out the quote and told us to come back the next day and they would have the car on their lot.

When we returned the next day it was a different manager. He said he couldn't match the quote from Andy since he wasn't there when he gave it to me (even though it was printed out for me). They said the best they could do would be 4 times the down payment plus an extra 100 a month. When all is said and done that would add about $7500 to the original agreement in total payments. I walked out after telling them exactly what I thought of their integrity. What a bunch of crooks!

DO NOT DO BUSINESS WITH THESE PEOPLE. THEY ARE NOT HONEST! THEY GAVE ME A NUMBER AND WHEN IT WAS TIME TO FILL OUT THE PAPERWORK THEY WENT BACK ON THEIR WORD. PEOPLE WHO DO BUSINESS LIKE THIS DESERVE TO FAIL!

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