joel w.05/06/23To: Jeremy Vail - Natick Service Manager I went to the Natick store to have a service person tell me the problem with my rear brake. Ramon looked at my bike. He was very knowledgeable and took... More
Elizabeth H.08/21/23Unfortunately at the end of the day, I didn't have a good experience... The people that work there are incredibly nice but I ended up having my bike there for well over a month and they were... More
Michael M.05/28/23I purchased an expensive bike which unfortunately was shipped with a manufacturer's defect. After weeks I returned the bike. I want to praise the team at Landry's in Natick. They were super... More
Corin B.06/24/21I've had mostly dodgy experiences at various Landry's locations over the years but the Landry's on Route 9 in Natick has treated me universally well. Just today I walked into the Route 9 shop... More
Eric M.01/21/22The men and woman here are amazing, I've never experienced a better service department, Thankyou Jeremy, to sales, Mike L you should me the perfect Trek, I cant thank you anymore More