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I experienced my first painful pedicure at this salon. The woman who worked on me literally cut into my toe with her clippers and spent 10 minutes trying to stop the bleeding. With my toes curled through the remainder of it, I cringed as she scrubbed too hard wondering how she could not apologize for my bloody toe. I complained to the manager on my way out and he offered me a free pedicure! No thanks. I haven't found a way to enjoy pain even if it's free.