| Hours: | MONDAY-FRIDAY 10A.M. TO 9P.M. SATURDAY 10A.M. TO 8P.M. SUNDAY 11A.M. TO 7P.M. SOME HOLIDAYS HAVE EXTENDED HOURS |
| Categories: | Candy & Sweets |
| Other Contact Info: | Fax: (626) 472-7070 |
Horrible Horrible Horrible!!!!!!!!!!!! Worst Customer Service Ever! Would not give us a new strawberry when it was rotten! They said if we wanted another one then we could buy one. A new strawberry was not allowed. Complained to headquarters and was promised a free gift certificate and it never arrived! My friend went with her nephew, 6 years old and he dropped it on the floor....the OWNER refused to give him a new one! The owners need a class in customer service or something because they are the most ignorant and arrogant people I have come across.
Bad Experience: First off, let me just say that I love RMCF, but not the one in the mall at West Covina. Why on Earth are they allowing rude teenagers and 20 somethings to work there? All I did was ask how much something was and they were very rude with me. I suggest you don't go there at all.