Anna's Alterations & Tailoring

User Rating: 1 out of 5 stars

I cannot express how TERRIBLE the service was. Appointments were not kept, it was just first come first serve.So the first time I waited half an hour. I tried my wedding dress on the first time and she didn't even measure me! No tape measure, pins or anything! She just had me take it off and tell me to come back in two weeks. I come back two weeks later and NOTHING has been done to the dress (she was supposed to be done with bodice). She told me it was because she had a problem with what she wanted to do and was going to try something else. That's fine...but WHERE was the PHONE CALL? That's just common courtousy. For a bussell, the hem taken up and the bodice let out she was charging me almost 400 dollars! After realizing she hadn't done anything with the dress and the fact that she was wasn't even taking measurements, I felt uneasy about her. That's when I decided I was going to pick the dress up. I called first to let her know I was coming. She told me on the phone that the work she had done already was worth $25 and the fitting is $25 (since the time I stopped in before and then going to pick it up, she had ripped the skirt from the bodice and cut up the shawl that went with it.) I questioned her on this since a sign in her shop says "There will be a $10 fitting fee with no alterations." I think this was fair and resonable and was willing to pay it. So I thought I would pay $35 bucks. Nope, it was $50 because she charges $25 for GOWN fittings, and that sign only pertains to dresses. First off, I thought it WAS a dress. Second, NOWHERE does that sign say anything about dresses vs. anything else....it just says ten bucks. So she started yelling at me saying I was telling her how to run her store. I realize I was getting nowhere and was just going to work it out when I got there. When I arrived, she was there and told me she was going to charge me $10 for the fitting and decided that the work she hade done was worth $40. I guess her prices aren't firm...it's whatever her mind tells her to charge at that moment. When I questioned her on it, that's when her husband walked over to me, got IN MY FACE and yelled at me! I am mean YELLED! He threatened to take me to court for payment because I questioned what she was charging me vs. what her sign said. Don't get me wrong, I was willing to pay what was right and fair. I guess I just thought that the price stated on the sign in HER shop was fair. So finally I hand my card over (is being yelled at worth $15?) and she says she only takes cash. I asked her where it said that and she points to a sign that says she only takes cash. Again, I find taking only cash reasonable. What I DON'T find reasonable is that the sign that says "cash only" she follows, but the sign that says fittings are ten bucks is up for discussion and not followed. Not to mention the fact that she comes up with a number to charge you. There is no receipt or some sort of documentation saying what she is charging for what job. There is no paperwork, no set price for ANYTHING! (especially that wedding gowns cost more to fit than dresses. Course, I'm not sure it was really a fitting. I tried the dress on for about 30 seconds and she pinched together the back and said "I see what you mean." No measurements or real fitting.) She makes up a number and that's what you pay. That's just ridiculous. If she is going to make nearly $400 off me, you would think she would keep her appointments with me, actually measure me, and meet the deadlines. Last thing she said to me was good luck finding anyone who could save my dress. And that they would do it the same way and charge me the same price. Needless to say, I went somewhere else. He got the SAME job done for a third of the price.

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User Rating: 5 out of 5 stars

Anna is a miracle worker! She saved my daughter's wedding gown just a few days before her wedding! The gown was already fitted once before, by another tailor, but at this point my daughter was literally swimming in her gown! I think she had lost some weight, and the first tailor didn't quite fit her into her dress...and instead, used expensive undergarments to try and fit it to her. It seemed hopeless till we met with Anna! She took one look at the added undergarments my daughter purchased to have the dress fit, and told her to take them off, they would only end up making her sweat and drag her down by the end of the evening. She fit the DRESS perfectly to my daughter's frame and she looked and felt fabulous in her dress, no extra padding needed! Anna worked her magic, and with two days to go, she made the dress fit absolutely like a glove! We highly recommend Anna to you, she's a wonderful person and very talented seamstress who you can trust to do the job right!

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User Rating: 5 out of 5 stars

My daughter looked beautiful!!: I took my daughter to Anna's to have her prom dress taken in and shortened. To my suprise, Anna suggested adding cups and beads that made the dress dazzle on my daughter. (She used to design dresses) Additionally, her price was very affordable compared to what the dress shop wanted to charge for alterations. I highly recommend Anna. I plan on going to her when my son gets married.

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