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| Categories: | Towing, Auto Wreckers |
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Do not patronize Stevens Towing, a cheap outfit.
My experience, the driver tried backing my towed vehicle up the drive, but he was not very good at it, but he was nice. Here is the problem, while he spent way too much time maneuvering, we got out and I found a puddle of oil 6 feet in diameter on my new driveway under the truck and puddles down the whole 66 feet of drive. Oil was everywhere and the driver said oh yeah I told them, so he knew about it. It ruined my drive, I spent the next 3 hours with gasoline and a brush cleaning it.
Stevens towing never responded to eight calls over 4 months. Their service took the messages politely but the management never once responded. That was unreasonable.
There is no excuse for the driver backing down a nice drive knowing his truck was pouring oil, not leaking but pouring hydraulic oil out. What a mess. Then management refused to address the problem and even return my phone calls, all of which were civil. No to Stevens Towing.
stevens towing is not a great company! there trucks are unsafe and falling apart they dont care about there drivers the trucks or there customers. they will lie right to ur face!!!!!
stevens towing is a very great company they are very very i mean very helpfull. i don't think there is another tow company out there that will really help you. i would use them all the time and spread there name around. good company stevens towing keep up the good work and god will bless you and your company.
Comments (1)
I would surmise this was a good employee, but one good employee does not a good company make!