Sears

User Rating: 1 out of 5 stars

Sears in Onley, VA should be avoided; they took $ to provide a special service with a puchase and failed to fulfill it. I give them an "Awful" because they at least obtained the purchased merchandise; otherwise you don't have a category low enough to suit.

They called to say "ready, come pick up your purchase." I guess they thought I'd accept the merchandise without their having bothered to provide the service (which was paid for), because of the distance l had travelled to pick it up (xx.x miles each way), Not!

Now, any suggestions? Do I get a lawyer & sue them for breach of contract or something; am woefully uneducated about how to deal with a purportedly responsible business which would attempt to rip off a customer?

J.C.Lately
Chincoteague, VA

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