I recently brought a necklace to VGL that had a lot more sentimental than monetary value. I thought it was a goner, but Ken fixed it better than it was when it was new. I really appreciated that he fixed it on the spot, and that despite it's humble origins, he repaired it with great respect for its importance to me. Thanks for the quality service!!!!

First the address on this review is incorrect. Vermont Gem Lab is at 22 Church Street #2, in Burlington more or less near the fountain outside the Masonic Temple. I found it with out issue thanks to excellent phone directions from Kennon Young. He is actually very polite and honest and you can finally relax and stop playing the jewelry games you are forced to play with the used-car sales like people at other stores. We had him resize, replace the setting, add a diamond all to one ring and appraise the worth of a couple other inherited pieces. He did all these services for an excellent price and I am already a return customer because of this positive experience. We are extremely happy with his flawless work on the ring and highly recommend his services to anyone in need of jewelry repair or appraisal.