Website: fidelity.com
Phone: (617) 267-4839
Cross Streets: Near the intersection of Boylston St and Fairfield St
801 Boylston St Boston, MA 02116 2603.24 mi
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1.5 11 reviews
I wanted to quickly share my experience because I see mostly negative reviews here. I've never had an issue with this branch, or Fidelity more broadly for 7+ years. Actually, over the years, I've... More
This is not about the offices- this is about when you call for the 'premium' client support line- should be called We don't give a crap about our customers line. On hold for a long time- then... More
We are considering pulling our family Trust from Fidelity given their horrible customer service even for premium clients. As long as they have your money, they don't give a damn about you and not... More
I am a customer here with managed accounts and I have been trying to get through to the branch for over 20 minutes. There is no direct line, they put you on hold with a computer, if you want to... More
Terrible service at Boylston Street Fidelity office. Systems are lacking i.e. phone services are subpar long phone wait, on site services are subpar, online computer service is subpar. This is... More
