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They are dishonest. Made an agreement to hold downpayment check for a few weeks after the sale. They cashed the check a few "days" after the sale, causing a NSF fee. Also the finance person totally lied about keeping the monthly payment limits at a certain level, and acted as if nothing happened. This place is bad to deal with. I gave them a second chance and I got screwed.
The dealership does good work, but beware that they will try and sell you repair/service items before you need them. Make sure you visit Honda online and check the FAQ's and scheduled service before you agree to any repairs. The dealer tried to sell me brake pads and a transmission flush well before either of them were due. I'm now very careful about what I let them do without investigating first.
They really helped me at the Service Dept. I called about getting a duplicate key as a back up since someone stole my Master Key and Fernando at the Service Dept was really helpful. Also, it was cheaper than Gillman and John Eagle. The woman at Gillman did not know what she was telling me and even worse, she was extremely rude when I asked her several questions.