B K.05/12/21While I understand that everything is going virtual as far as benefits verification go, I sought confirmation of what was presented to me online because the service in question typically requires... More
Lawrence P.11/09/23Collected premiums from me after my coverage ended and then ignored my request for a refund. Note I didn't say denied, I said ignored. I can live with an answer I don't like, but willful... More
Michael A.05/12/23Although the benefits are fairly good, the ability to get clarity for unexplained additions to the billings was ridiculous. I will be looking at other options for the next billing year. More
Barton B.03/22/23Had a very bad experience with their customer service. I was able to open a member account, but to use it required Completing Registration, which I was not able to do. Got an error message... More
Shay P.12/30/21I've had several problems with this insurance in the 6 months I've been on it. First, I've gone to the same Dr for almost 10 years and this is the third insurance I've had in that time. BCBS will... More