Ken H.10/18/23Recently, I rented a car from Hertz for an 8 hour round trip drive from Syracuse, NY to Manassas, Virginia. Soon, during my first stop at a rest area, I discovered that the back hatchback would... More
Denys S.01/03/24I made a reservation to pick up a Hertz rental car at 638 W Genesee St, Syracuse, New York, USA on Jan 9, 2024 (drop off at same location on Jan 11th). I am not from Syracuse but from western... More
Detta Flowers K.12/06/23I would give them zero stars if I could. We reserved a van last night and went this morning and it was not there. It was supposed to be brought in. All they could do was blame other people for not... More
Jewel S.05/16/23The staff at this location was friendly and they had a nice selection of cars on hand. But I was about to be charged triple the price confirmed in my reservation. I booked this rental through... More
Richard D.01/11/23Charged for a tow, and vehicle was never towed. Tried to get a refund unsuccessfully. Can not be reached by phone, automated system will not transfer to a person. More