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| Categories: | Plumbing, Bars & Pubs, Brewpubs, All Bars, Pubs, & Clubs, Restaurants, B2B Contractors |
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I visited the place on Valentines Day with the family after raving about the food that I had at the Lakewood Ram. Needless to say we were looking forward to a great experience until the following problems:
1) No reservations on weekends, but you can call ahead and get on their table list 30 minutes before your arrival so you don't have to wait as long (we still waited 45 minutes after arrival).
2) The person assigning tables told us they were waiting for a larger table (for 5) to open up to seat us. No problem until a group (of 6) that arrived well after we did and was further down the waiting list was given a table before us (I was watching the list).
3) The set of dishes for the appetizers were greasy/dirty not one, not two, but three times after we requested clean plates. The last two times we received angry stares from the staff. And on the third time, the on-duty manager delivered the plates with an slight attitude and lacking customer service skills.
By that time, the mood at the table was in the dumps. Because of the service, no one wanted to eat there, so we left. We have no plans to re-visit this particular restaurant anytime soon.
Beers - A+
Food - A+
Waitresses - A+
Bartender Amber - Solid "F" Terrible attitude, cares nothing about the patrons who patronize this establishment that pays her wage. It is very obvious that it is all about her and only her when she is working. My friends and I have stopped frequenting this location because of her rudeness. Management should seriously consider replacing this bartender/hostest/waitress immediately.
I was so excited when we moved into town and saw a Ram restaurant nearby. We love it!! The food is spectacular. I love tasting the local beer and my husband is addicted to their rootbeer. The children love the food too and the little play area. There is nothing bad you can say about the place.