User Rating: 2 out of 5 stars (9 ratings)
Metro Kleeners
- (847) 424-8135
1908 Dempster St, #C, Evanston, IL
60202
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Cross Streets: Near the intersection of Dempster St and Dodge Ave
42.041021
-87.699315
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| Categories: | Laundry Services, Maintenance Services |
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Recent Reviews
1-3 of 9 Write a review
User Rating: 1 out of 5 starsRude, unprofessional and poor quality services. I have been using them for quite a while mostly because of the low costs. They made many mistakes in the past (items were not cleaned, not starched, stained etc). Never apologized but at least corrected the errors. As I always say â you get what you paid for. Again, the price was reasonable so I kept coming back â until now. They shrank my sweater (sleeves ended up being right over my elbows). I took it back on Monday and on Thursday I got a call from the manager blaming me for this incident. Apparently it was my fault as I should have never brought the sweater to them! I tried to argue that they should be the ones who determine what can be dried cleaned and what canât but that did not go anywhere. I also mentioned that they cleaned this particular sweater on several occasions before and it came out fine. Unfortunately, that did not make any difference either. Not even a it of apology â just pick your sweater.
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User Rating: 1 out of 5 stars
This is a terrible establishment. They are rude and ruined my cleaning. I would never take any cleaning to this place again and recommend that you do not either
User Rating: 1 out of 5 starsAVOID AT ALL COSTS!! I took two shirts here and they were both ruined when I got them back. The shirts were silk and the fabric was burned. When I went to complain the staff was rude and refused to refund my money! Do not go to this place!! Their prices are cheap because they do terrible work.
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Comments (1)
Cleaners depot no longer own this establishment. Now owned by Metro Kleeners I can say nothing but good things! Really low prices, same day service and under exceptional management.