Assante's Pizza

Assante's has got to be the worst pizza place in Richmond. The pizza is forgettable, if that. The customer service is abysmal. I like 1 block away, but ordered delivery because of having a party. Ordered a large supreme pizza, they say they will deliver in 20-30 mins. 55 minutes later, they call to say they are leaving, only to show up with a large cheese! I call back to let them know the need to bring me what I ordered, & they have the nerve to say "well, we wrote down cheese...". Then tell me that they will not re-deliver, but I have to come to them, bring the cheese pizza back & then pay extra for the supreme pizza I ordered to begin with!

Save yourself the hassle. These guys have crappy pizza, even worse service, & there is obviously no accountability from whoever is running the place...

Not the best customer service, but what can you expect when you are dealing with a bunch of high school dropouts. We ordered a pizza for delivery and confirmed our NEW address. They said it would be about 30 minutes .. 1 hour later we called and they said it was on it's way. 30 minutes later we called again and they said our pizza was returned because no one answered the door (we were sitting outside the whole time). Come to find out the pizza was delivered to our old address. (Why confirm the new one if they aren't going to deliver to it??) They offered to deliver it again, but wouldn't give us any type of discount .. we cancelled the order completely, and it took almost a week to get the money credited back to our account. They will not get our business. I had not tried their pizza before, but i heard it was good.

Okay, the sauce was a little too sweet for my liking. The toppings were not on the same plane as BOttom's Up or Mary angela's